privacy policy
We value your experience and take data protection seriously.
enid.scents is dedicated to protecting the confidentiality and privacy of information entrusted to it. As part of this fundamental obligation, enid.scents is committed to the appropriate protection and use of personal information that has been collected online.
enid.scents, (“we”, “our” and “us”) owns and operates the enidscents.com website, which provides the Service.
If you choose to use our Service, the enid.scents website, you agree to the collection and use of information and Cookies in relation with this policy. The information we collect are used for providing and improving the Service. We will not use nor share your information with anyone except as described in this Privacy Policy. Please review this privacy statement (“Privacy Statement”) to learn more about how we collect, use, share and protect the personal information that we have obtained.
1. Information collection and use
For a better experience while using our Service at payment, we may require you to provide us with certain personally identifiable information, including but not limited to your name, email address, phone number, and postal address. The information that we collect will be used to contact or identify you.
2. Log data
Whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
3. Cookies
Cookies are small text files that are stored on your computer or other internet-enabled devices whenever you visit our Service. This allows our Service to remember your computer or device and serves a number of purposes. We use Cookies for page navigation and personalisation, security, statistics, marketing and sharing. You may deactivate the use of all or some Cookies by adjusting the settings on your web browser. If you choose to refuse our Cookies, you may not be able to all or parts of our Service.
Further information as about managing cookies can be found in your browser's help file or through sites such as www.allaboutcookies.org.
4. Service providers
We do not share personal information with unaffiliated third parties, except as necessary for our legitimate professional and business needs, to carry out your requests, and/or as required or permitted by law or professional standards. We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf:
- To perform Service-related services; or
- To assist us in analysing how our Service is used.
enid.scents will not transfer the personal information you provide to any third parties for their own direct marketing use or other unrelated purposes without your consent.
5. How we use your personal information
We generally use the information we collected to fulfil any orders placed through our Service including processing your order, providing order confirmations and/or invoice and arranging for delivery.
We may also use your personal information to communicate with you and when in line with the preferences you have shared with us, provide you with information and advertising relating to our products or services.
6. Data protection
Your personal information collected and held by us will be used for the purpose of delivering services and provide support to you at your requests in compliance with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of Hong Kong.
By placing an order, you agree and understand that we may collect, use, store and process your personal information in accordance with our Privacy Statement. enid.scents fully respects the privacy of individuals who access and use the Website.
7. Data security and integrity
enid.scents has reasonable security policies and procedures in place to protect personal information from unauthorised loss, misuse, alteration, or destruction. We value your trust in providing us your personal information, thus despite enid.scents’ best efforts, however, security cannot be absolutely guaranteed against all threats. To the best of our ability, access to your personal information is limited to those who have a need to know. Those individuals who have access to the data are required to maintain the confidentiality of such information.
We also make reasonable efforts to retain personal information only for so long as the information is necessary to comply with an individual's request or until that person asks that the information be deleted and, in any case, no longer than 10 years.
8. Links to other sites
Please be aware that our Service may contain links to other sites, including third-party sites that are not governed by this Privacy Statement but by other privacy statements that may differ somewhat. We encourage users to review the privacy policy of each Web site visited before disclosing any personal information. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children’s privacy
Our Service do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
10. Changes to this Statement
enid.scents may modify this Privacy Statement from time to time to reflect our current privacy practices. When we make changes to this statement, we will revise the "last updated" date at the bottom of this page. We encourage you to periodically review this Privacy Statement to be informed about how enid.scents is protecting your information. By continuing to use our Service after the changes come into effect, you agree to be bound by the revised policy.
11. Policy questions and enforcement
enid.scents is committed to protecting the online privacy of your personal information. If you have questions or comments about our administration of your personal information, please contact us at info@enidscents.com. You may also use this address to communicate any concerns you may have regarding compliance with our Privacy Statement.
In any event, you always have the right to lodge a complaint with the Privacy Commissioner for Personal Data, Hong Kong or whichever has appropriate jurisdiction and being the regulator in charge of protecting personal information.
Last updated: 07 April 2022